● Work closely with clients to maintain optimal communication for effective and efficient technical support
● Identify issues, analyze information, and provide solutions to problems
● Design and develop websites from scratch for the company and clients
● Maintain WordPress sites for clients
● Actively listen to customers, handle concerns quickly, and escalate major issues to lead link
● Supervise work of contracted employees to ensure timely completion
● Fix GIT conflicts for sites using GIT Version Control
● Manipulate code files and databases using SFTP, GIT, SSH, and other tools